Value Protection
To provide our members with even more value, we incorporate the exclusive MemberFirst Personal Assistant Program with every MemberFirst vehicle service contract. The Personal Assistant Program provides you with your very own live Personal Assistant 24 hours a day, seven days a week and 365 days a year, that you can contact from anywhere in the world, and ask any question, or to perform mostly any task.
VEHICLE ANTI-THEFT SYSTEM PROTECTION:
This Theft Protection program will deter professional thieves from making your vehicle their next target. The program utilizes a specialized etching process that makes the vehicle traceable by police. You will receive an anti-theft protection program that helps to prevent the theft of your vehicle and aid in the recovery in the event a theft does occur. This Theft Protection system permanently marks the vehicle’s body parts (i.e., trunk, hood and doors) with labels that leave indelible identification numbers on the vehicle’s body parts that can only be seen with ultra-violet light. The identification numbers are registered in a national database and can be scanned by law enforcement officials to trace the vehicle’s ownership. Should your vehicle be stolen and not returned within 30 days, an included anti-theft guarantee will pay you $2,500.
AUTO DEDUCTIBLE REIMBURSEMENT BENEFIT:
In the event you suffer a collision loss on any motor vehicle insured under your master automobile policy, this coverage will reimburse an amount equal to the deductible limit shown on your current automobile insurance policy, or $500 whichever is less.
EXTERIOR PAINT PROTECTION:
This coverage includes the reconditioning of your vehicle’s factory painted exterior clear coat surface(s) as the result of damage caused by normal wear and tear, including UV exposure that results in general fading, chalking, loss of gloss, oxidation or if the vehicle becomes damaged by the environment; specifically, by weather induced acid rain, bird droppings, tree sap, insect damage, road salt or de-icing agents. The sum of all claims paid under the exterior paint and interior protection benefits shall not exceed $1,500 over the Membership Term.
INTERIOR PROTECTION:
This coverage includes the cleaning, repair or replacement of your vehicle’s original factory interior surfaces damaged as the result of normal wear and tear; specifically if the fabric seats, carpet, dashboard, pigmented door trim, consoles and/or vinyl/leather interior becomes permanently stained as a result of beverage or food spills, bleaches, dyes, inks, blood, crayons, lipstick, makeup, vomit, urine, pets, oil based stains, chewing gum, or UV induced fading, discoloration, cracking of the dash or weakening of seat surfaces resulting in a minor rip or tear measuring less than 3” in length, or puncture measuring less than 1/4” in diameter, Those small rips, tears, cuts and burns on your interior seats, upholstery or carpet, up to 2” in diameter, will be taken care of, keeping the interior in like-new condition. The sum of all claims paid under the exterior paint and interior protection benefits shall not exceed $1,500 over the Membership Term.
KEY / FOB REPLACEMENT PROTECTION:
Should your vehicle’s key/fob be lost, stolen or becomes inoperable this unique protection will pay for replacement key/remote in the amount of, not to exceed $800 per year.
PAINTLESS DENT REPAIR PROTECTION:
Those irritating dents and dings, up to 4” in diameter, will disappear as our certified technicians utilize special tools that gently remove minor dents without affecting the metal’s paint finish. The sum of all claims paid under this benefit shall not exceed $1,000 over the Membership Term.
IDENTITY THEFT PROTECTION:
Should you or a direct family member become the victim of identity theft, a professional Theft Recovery Advocate will manage your recovery process to help restore your good name and credit.
*Please refer to a value protection contract for a complete listing of coverages as well as terms and conditions.